1. Who we are
This website is operated by Association Château de Kerangat, doing business as Regal Quests.
Website: https://regalquests.info
Legal form: Association loi 1901 (non-profit organization registered in France)
Registration number: W562001464
Registered address:
Château de Kerangat
56420 Plumelec
France
Throughout this Privacy Policy, “we”, “us”, and “our” refer to Association Château de Kerangat / Regal Quests.
2. Scope of This Policy
This Privacy Policy explains how personal data is collected, used, stored, and protected when you:
• Visit our website
• Submit an inquiry or contact form
• Request or make a reservation
• Communicate with us by email
This policy complies with the EU General Data Protection Regulation (GDPR) and applicable French data-protection laws.
3. Personal Data We Collect
3.1 Data You Provide Directly
When you contact us or submit a reservation request, we may collect:
• First and last name
• Email address
• Phone number (optional)
• Postal address (optional)
• Reservation or inquiry details
• Any information you voluntarily include in your message
Mandatory fields are clearly indicated at the time of collection. Required information is necessary to process your request or reservation. Optional information helps us better understand your needs.
3.2 Reservations & Payments
Reservations are managed using the HBook booking system.
• Booking data is collected through HBook
• Guests are redirected to PayPal to complete payment
• We do not store credit-card or banking information on our servers
PayPal processes payment data in accordance with its own privacy and security policies.
3.3 Automatically Collected Technical Data
When you browse the website, certain technical data may be collected automatically, including:
• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages viewed
This data is used strictly for website security, performance monitoring, analytics, and spam prevention.
3.4 Analytics & Third-Party Tools
We may use analytics tools (such as Google Analytics) to understand how visitors interact with the site. These tools may collect anonymized or pseudonymized data, such as:
• Pages visited
• Time spent on pages
• Device and browser type
• Approximate geographic location
You may manage or disable cookies through your browser settings (see Section 6).
3.5 Sensitive Data
We do not intentionally collect sensitive personal data, including:
• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade-union membership
• Health or sexual-life information
Please do not submit such information through this website.
4. Contact Database
Personal data collected through inquiries or reservations is stored securely in our Contact database for administrative and relationship-management purposes.
At present:
• We do not send marketing newsletters
• Emails are sent only in response to guest inquiries or reservations
In the future, we may use contact information to send occasional communications (such as holiday greetings or informational updates). Should this occur, recipients will always have the option to opt out.
5. Media Uploads
If media uploads are enabled in the future, users should avoid uploading images containing embedded location data (EXIF GPS). Such data can potentially be extracted by third parties.
6. Cookies
Cookies are small files stored on your device to ensure proper website functionality and improve user experience.
6.1 Types of Cookies Used
• Essential cookies required for site operation
• Session cookies used during navigation
• Analytics cookies to measure site usage
We do not use cookies for advertising or behavioral profiling.
You can disable cookies through your browser settings, though some site features may not function properly.
7. Embedded Content from Other Websites
Some pages may include embedded content (e.g., videos, maps, images).
Embedded content behaves exactly as if you visited the originating website directly. These third-party sites may:
• Collect data about you
• Use cookies
• Track interactions
We encourage you to review the privacy policies of those external websites.
8. How We Use Your Data
Personal data is used only for legitimate purposes, including:
• Responding to inquiries
• Managing reservations and guest relations
• Providing requested services
• Website administration and security
• Legal and regulatory compliance
We do not sell or rent personal data to third parties.
9. Data Sharing
Data may be shared only when strictly necessary, including with:
• Website hosting and technical service providers
• Analytics providers
• Payment processors (PayPal)
• Legal or regulatory authorities when required
All third-party providers are contractually required to safeguard your data.
10. Data Retention
We retain personal data only for as long as necessary:
• Inquiry data: retained for reasonable follow-up and records
• Reservation data: retained for administrative, accounting, and legal obligations
Data may be retained longer where required by law.
11. Your Rights Under GDPR
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact:
info@regalquests.info
Identity verification may be required before processing requests.
12. Data Security
We apply appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse.
However, no system can guarantee absolute security.
13. Changes to This Policy
This Privacy Policy may be updated periodically. The most current version will always be available on this page, with the “Last updated” date revised accordingly.
14. Contact
For questions regarding this Privacy Policy or your personal data:
Association Château de Kerangat / Regal Quests
info@regalquests.info
